Best Made has emptied its White Street store

Best Made Company, the Boy-Scout-meets-MoMA-Design-Store founded by Peter Buchanan-Smith in 2009, has emptied its store at 36 White Street and has no plans now for reopening. I had gone looking to shop there online, and when the site was inactive, peeked in at the store. What a bummer. The store opened at 36 White as a pop-up in 2013 and stayed.

There was nothing I didn’t love in that place, and lucky for me I am still hoarding some Japanese hand towels and a Father’s Day commemorative bandana. (I also have an Arcade Bakery quinoa loaf in the freezer.)

But they are not completely done.

“While the world goes through this unprecedented turmoil, we’ve elected to quiet down and return to the workshop, where we find meaning in making,” the website says. “We remain committed to our values: steadfastness, curiosity, and optimism, the ultimate survival tools. Our site and stores are closed for the time being…Expect to hear from us in the fall, and in the meantime, have courage.”



1 Comment

  1. Well they went bankrupt on the 15th of May but they accepted a $150.00 returned item on the 18th from me and never refunded it.
    These people are crooks.
    On Wed, Jun 10, 2020 at 7:10 PM Best Made wrote:
    Hi James:

    We apologize for any delay in communication during this difficult time.

    On March 15, 2020, Best Made Company ceased normal business operations, terminated all of its employees and initiated a voluntary shutdown and liquidation. Ongoing financial losses, the disruption caused by the COVID-19 pandemic, and the last-minute collapse of an agreement to sell the company necessitated this decision.

    It would appear that your return was not fully processed prior to the shut down on March 15, which is why you have not received your refund.

    Unfortunately, in this case your refund in the amount of $175.00 is to be treated like all other unsecured creditors of the company – and no general unsecured creditor payments can be made until the company has fully realized its assets and reconciled its liabilities (a process that is still ongoing), so that it can properly account and ensure all creditors in each class are being treated properly/equally.

    Might we suggest that alternatively you attempt to initiate a refund through your credit card company.

    Best Made intends to be transparent in this liquidation so that you and all creditors can see that you are being treated appropriately and fairly. We are planning another update to all creditors with more details soon, and we appreciate your patience in this process.

    The closure of Best Made has been a huge disappointment for everyone, and we wish the outcome was different.

    Please direct all future communications to this email

    Thank you,
    Best Made